Missed calls during peak hours
Monthly revenue leak from no-shows
Admin time wasted per week
Trial members who never book
Complete Automation Layer, Managed for You
Profit Prime isn't booking software you install yourself. We're a fully managed automation service that sits on top of your existing systems to handle everything from phone calls to member follow-ups.
24/7 AI Voice Receptionist
Answers every call with your gym's voice and personality. Books classes, handles membership inquiries, answers FAQs about pricing and schedules, and transfers complex calls to your team.
Technical: Voice AI trained on fitness industry terminology. Understands gym-specific requests like "drop-in class", "unlimited membership", "trial session". No hardware needed.
Smart Class & Session Booking
Handles class reservations, personal training sessions, and trial bookings automatically. Manages class capacity, waitlists, and instructor schedules without manual intervention.
Technical: Integrates with Mindbody, Glofox, Zen Planner, Pike13, or we provide a replacement system. Real-time capacity tracking.
Automated Class Reminders & Updates
Sends SMS/WhatsApp reminders 24 hours and 2 hours before class. Notifies members about class cancellations, instructor changes, and waitlist openings instantly.
Technical: Automated messaging integrated with your class schedule. GDPR compliant. Messages from your business number.
Member CRM & Engagement
Tracks member attendance, preferences, and engagement. Automatically follows up with trial members, inactive members, and expiring memberships with personalized campaigns.
Technical: Cloud-based CRM with pre-built fitness workflows. Tracks member journey from trial to loyal customer.
From Setup to Success in 3-4 Weeks
Discovery Call (Week 1)
We learn your class schedule, membership tiers, peak hours, common questions, and current pain points. This shapes how we configure your AI automation.
System Setup (Week 2)
Phone AI: Call forwarding from your number. Booking: Integration with Mindbody/Glofox/etc OR replacement if needed. Messaging: SMS/WhatsApp setup. CRM: Member data migration or fresh start.
AI Training (Week 2-3)
We train the AI on your class names (Spin, HIIT, Yoga), membership packages, pricing, instructor names, and common member questions. Supervised learning with weekly refinement.
Team Onboarding (Week 3)
90-minute training for your team: dashboard access, manual overrides, handling escalated calls, reading analytics, and managing class capacity.
Go Live (Week 4)
Soft launch with monitoring. We review every interaction in the first week, refine responses, and optimize. Full handoff after 2 weeks of stable operation.
Which Growth Tier Is Right for You?
Quick Start or Growth Accelerator
Best for personal trainers or small studios (1-5 staff) who want to:
- Never miss a membership inquiry
- Reduce class no-shows by 60-70%
- Automate trial follow-ups
- Save 15+ hours/week on admin
Revenue Transformation
Best for established gyms (5+ staff) who want to:
- Become the go-to gym in your area
- Full marketing automation + paid ads
- Multi-location management
- Custom AI solutions and reporting