Calls during peak hours go unanswered
Monthly revenue lost to no-shows
Admin time wasted per week
Guests never return without follow-up
Complete Automation Layer, Managed for You
Profit Prime isn't reservation software you install yourself. We're a fully managed automation service that sits on top of your existing systems to handle everything from phone orders to guest retention.
24/7 AI Host
Answers every call professionally. Takes reservations, handles takeout/delivery orders, answers menu questions, manages special requests, and transfers complex inquiries to your staff.
Technical: Voice AI trained on restaurant terminology. Understands dietary restrictions, party sizes, seating preferences, and delivery zones. Multilingual support included.
Smart Reservation Management
Books tables automatically based on party size, time preferences, and availability. Manages waitlists, handles cancellations, and optimizes table turnover during peak hours.
Technical: Integrates with OpenTable, Resy, Yelp Reservations, or we provide a replacement system. Real-time table availability sync.
Automated Guest Reminders
Sends reservation confirmations instantly. Follows up 24 hours before with reminders. Handles reservation changes and cancellations via SMS/WhatsApp automatically.
Technical: Two-way messaging integrated with your reservation system. Messages sent from your restaurant number. Guest replies handled automatically.
Guest CRM & Preference Tracking
Remembers guest preferences, dietary restrictions, favorite tables, and special occasions. Automatically sends birthday messages, anniversary reminders, and win-back campaigns.
Technical: Cloud-based CRM with hospitality-specific workflows. Tracks guest lifecycle from first visit to loyal regular. Customizable campaigns.
From Setup to Success in 3-4 Weeks
Discovery & Menu Review (Week 1)
We learn your restaurant operations: seating capacity, menu items, operating hours, peak times, delivery zones, and special services (private dining, catering). This shapes your AI configuration.
System Setup & Integration (Week 2)
Phone AI: Call forwarding from your number. Reservations: Integration with OpenTable/Resy/etc OR replacement if needed. Messaging: SMS/WhatsApp setup. CRM: Guest data migration or fresh start.
AI Training & Menu Context (Week 2-3)
We train the AI on your menu, popular dishes, dietary options, pricing, special events, and seasonal offerings. Language training for multilingual guest support (6+ languages).
Staff Onboarding & Training (Week 3)
90-minute training: dashboard access, manual reservation overrides, handling VIP guests, reading analytics, managing waitlists, and processing special requests.
Go Live with Monitoring (Week 4)
Soft launch with real-time monitoring. We review 100% of interactions in the first week, refine menu responses, optimize table assignments, and train on edge cases. Full handoff after 2 weeks.
Which Growth Tier Is Right for You?
Quick Start or Growth Accelerator
Best for single-location restaurants who want to:
- Never miss a reservation call
- Reduce no-shows by 60-70%
- Automate guest reminders
- Save 15+ hours/week on admin
Revenue Transformation
Best for restaurant groups (2+ locations) who want to:
- Become the go-to dining destination
- Full marketing automation + paid ads
- Multi-location management
- Custom AI solutions and reporting